Booking and rescheduling visits in Altegio is now more accurate and reliable, with a simpler setup.
The AI agent can now match a customer's photo to a product in your catalogue and reply based on the product card.
Pleep's agent now processes videos, forwarded posts, and Instagram links, responding with relevant answers instead of asking customers to describe everything in text.
Corrections now save to a draft without affecting the live agent, and the system has become more accurate and stable.
Pleep now responds to trigger words in Instagram comments — the AI agent automatically sends a DM and continues the conversation.
Control what your AI sales agent does when it repeatedly fails to answer — hand off to an operator or keep the conversation going on its own.
Pleep now weekly reviews cases where the AI asked for help and asks targeted questions to automatically improve the knowledge base.
Pleep agents' average response time dropped from 20 to 8 seconds, with the initial thinking pause reduced from 8 to 2 seconds.
The voice agent can now receive incoming calls via WhatsApp, and telephony management has been updated with switching between Pleep number, SIP, and WhatsApp.
Pleep now sends conversion data to Meta so your ads improve over time and attract higher-quality leads.
One AI agent can now handle messages from multiple WhatsApp, Instagram, and Telegram accounts simultaneously.
Pleep's AI agent can now be connected directly to a personal Telegram account, not just a bot — with broadcast support included.
The AI agent moves leads through your funnel on its own: time- and status-based triggers, up to seven simultaneous actions, native Pleep CRM integration.
After signing in, you are automatically redirected to the page you originally intended to visit.
Improvement mode is now more stable with multi-change suggestions, a live agent progress indicator, and the ability to delete improvement chats.
Pleep can now send Kaspi Pay invoices, automatically detect payment, and grant access — all without manual intervention.
You can now request a payment invoice and enter your legal entity details to automatically receive closing documents.
New function call settings, test call dialogs in monitoring, custom function support for voice agents, and improved voice broadcast UI.
Pleep now shows when quality checks run before sending a message and when a response is served from cache.
More voices with smart language sorting, voice cloning, and custom SIP trunk support for voice agents.
New pipeline settings, deal routing, assignee controls, and automatic field reading for AmoCRM and Bitrix24.
Voice agents now create automatically, support 70+ languages, and run on improved TTS/STT models.
Google Calendar is now the most advanced calendar integration in the CIS: multiple bookings per slot, calendar routing, automatic rescheduling, and reminders.
Knowledge Base gets a new Files data type, automatic file link processing in documents, and a redesigned MoySklad integration.
Connect your AI agent to any external system via REST API or MCP servers to fetch real-time data on demand.
Attach multiple documents in testing and correction, plus improved search in monitoring
Pleep now provides a public API for sending WhatsApp broadcasts, enabling any external trigger to initiate an AI agent conversation automatically.
The Pleep dashboard now shows why the AI didn't respond, which knowledge base sources it used, and what capabilities a newly created agent has.
Invite friends to Pleep — both of you get 1,500 bonus messages. Up to 20 referrals, up to 30,000 messages.
Redesigned open line logic, deal pipeline movement, deal card field auto-fill, and a unified UI matching the amoCRM integration.
Mutable notification sounds in conversations and a cleaner, more compact sidebar that keeps daily tools front and center.
The AI agent now shows a typing indicator while preparing a response, making conversations feel more natural and responsive.
You can now download files directly from the knowledge base. Files uploaded before this update download as .txt, while newer files retain their original format.
Real-time visibility into what the AI agent is doing — thinking, generating, or verifying — right in the Testing and Monitoring sections.
Export statistics and conversation data to Excel with customizable date ranges, filters, and detailed breakdowns across multiple sheets.
Pleep now auto-imports your logo and brand colors when creating an agent, and the Settings section is back for all customers.
Updated conversation monitoring with full AI toggle history, improved voice message handling, and critical bug fixes for knowledge base search accuracy.
The AI agent can now perform additional knowledge base searches mid-conversation when it needs more information, reducing hallucinations and operator handoffs.
Invite team members with individual accounts and granular access controls — no more sharing passwords.
We completely rebuilt the amoCRM integration with automatic pipeline syncing, stage-based AI controls, deal movement rules, and flexible lead field auto-fill.
Documents in the knowledge base are now processed using an intelligent system that understands structure and meaning, resulting in more accurate AI agent responses.
New platform capabilities and updated pricing plans, with an option for existing customers to lock in legacy pricing for 3 months.
Pleep's AI agent can now schedule follow-up messages automatically, so no lead slips through the cracks when a customer asks to be contacted later.
A new anti-hallucination system brings response accuracy to 99.71%, making Pleep the most reliable AI sales agent on the market.
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