Pleep vs Jivo: Comparison for Business in Kazakhstan
An honest side-by-side comparison of Pleep and Jivo across channels, AI capabilities, integrations, and pricing to help you choose the right AI sales agent for your business.
Our verdict
Jivo is strong in website live chat, and its AI operator also learns from your site. But that AI operator costs 12,990 RUB/mo on top of per-operator licenses, Instagram is absent from its channel list, and AI voice calls and Kaspi payments are not stated. Pleep includes generative AI in the plan, works in WhatsApp, Instagram, and Telegram, makes voice calls, and issues Kaspi invoices from the conversation.
Feature comparison
| Feature | Pleep | Jivo | Winner |
|---|---|---|---|
| Official WhatsApp (WABA) | Yes | Yes (paid option) | Tie |
| Yes | Not listed | Pleep | |
| Telegram | Yes | Yes | Tie |
| Web chat | Yes | Yes | Tie |
| AI voice calls | Yes | Not stated | Pleep |
| Generative AI that learns from your site | Yes | Yes (add-on, 12,990 RUB/mo) | Tie |
| Kaspi invoice from the conversation | Yes | Not stated | Pleep |
| amoCRM / Bitrix24 | Yes | Yes | Tie |
Pricing comparison
Pleep
Light base $29/mo or Business base $79/mo, plus message and voice usage. Enterprise is quoted separately. Free 7-day trial.
Jivo
Operator licenses from 742 RUB/mo each (2-year prepay); AI operator add-on 12,990 RUB/mo (2,000 chats included); WhatsApp 2,711 RUB/mo.
A different pricing model
Or no subscription at all
Pleep runs a separate programme: you pay a percentage of closed deals, with no subscription and no platform fee. The commission rate is calibrated to your average check size, conversion rate, and product. Any team can apply.
Frequently asked questions
Jivo grew from website live chat and sells its AI operator as an add-on at 12,990 RUB/mo on top of operator licenses, with Instagram absent from its channels. Pleep includes generative AI in the plan and covers WhatsApp, Instagram, Telegram, and web chat, plus AI voice calls and Kaspi invoices from the conversation.
No. Paste a link to your website and Pleep builds its knowledge base automatically. There is a free 7-day trial, and amoCRM and Bitrix24 integrations are supported.
Jivo offers video calls and telephony, but an AI voice agent is not stated on its website. Pleep includes AI voice calls.
Yes. It is a separate programme: you pay a percentage of closed deals only, with no subscription and no platform fee. The commission rate is calibrated to your average check size, conversion rate, and product, so terms are agreed individually. Any team can apply.
Ready to switch to Pleep?
We handle the migration. Most businesses go live within one week.