Cocoage Case24/7booking without an admin

AIAgentforYourClinic:BooksClientsWhileYourAdminIsBusy

Procedure consultation, contraindication check, appointment booking — the agent guides clients from first message to visit. 24/7, on WhatsApp and Instagram.

Setup in 5 minutes

The Problem

One Admin — Dozens of Clients

While the admin books one client by phone, ten more are waiting in messengers. Whoever responds first gets the booking.

Admin can't respond to everyone

While the admin talks to one client on the phone, WhatsApp and Instagram messages pile up. Clients don't wait — they book with competitors.

No-shows and last-minute cancellations

Client booked and forgot. The room sits empty, the cosmetologist waits. Without reminders and confirmations, up to 30% of bookings are wasted.

No one answers in the evening or on weekends

Most clients search for procedures after work — evenings and weekends. The admin has left, and the client has already found another clinic.

The Solution

A Virtual Admin That Never Goes Home

Consults on procedures, checks contraindications, books available slots — and works even when the clinic is closed.

Procedure consultation

Client asks — agent describes the procedure, shows results, answers questions. From your clinic's knowledge base, no fabrication.

Contraindication screening

Before booking, the agent asks mandatory questions: pregnancy, oncology, skin conditions, epilepsy. Safety comes first.

Appointment booking

Offers available slots, confirms time, sends clinic address. Full cycle from 'I want to book' to 'we're expecting you'.

Age and gender verification

Automatically checks if the client meets procedure requirements. Age restrictions, gender — all verified before booking.

WhatsApp and Instagram

Clients write where it's convenient — agent responds everywhere. Every conversation auto-syncs to CRM.

Objection handling

Client hesitates about price or procedure — agent doesn't let go. Gently explains benefits and guides back to booking.

Results

Cocoage Books Clients 24/7 Without an Admin

Cocoage is a cosmetology clinic chain in Kazakhstan. After launching Pleep's AI agent, the clinic automated the full booking cycle: from first message to visit confirmation. Admins stopped answering repetitive questions and focused on in-clinic client service.

Before Pleep

Evening/night bookings0%
Contraindication checkManual
Response speedMinutes

After Pleep

Evening/night bookings100%
Contraindication checkAuto
Response speedSeconds
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Implementation

Launch in a Day, First Bookings — Tomorrow

No developers. No months of implementation. No risks.

01

Connect channels

WhatsApp, Instagram, website widget — in 5 minutes. No developers.

02

Upload procedures

Pricing, descriptions, contraindications — agent learns and becomes your clinic's expert.

03

Set up schedule

Working hours, procedure duration, available slots — agent only offers available times.

04

Launch

Agent books clients. You see every conversation and every booking in real time.

FAQ

Frequently Asked Questions

Can the agent book specific procedures?+

Yes. The agent knows every procedure your clinic offers from the knowledge base. It describes the procedure, checks the client's age and contraindications, offers available time slots, and confirms the booking with your clinic's address.

How does the agent check contraindications?+

Before every booking, the agent runs a mandatory safety check. It asks about pregnancy, lactation, oncology, epilepsy, active herpes, skin conditions, and other contraindications. If a client has any, the agent politely declines and suggests a safe alternative or specialist consultation.

What if a client describes a problem instead of naming a procedure?+

The agent searches the knowledge base for a matching procedure. If a client says 'my hair is falling out', the agent finds trichology and describes it. It never says a procedure is unavailable — it always finds the closest match.

How much does it cost?+

Setup takes 5 minutes, first 3 days are free. The agent replaces an admin who answers routine questions and books by phone. For a clinic with 30+ daily inquiries, this frees up staff for in-person client service.

Does it work with Altegio or other booking systems?+

Pleep integrates with Altegio, amoCRM, and Bitrix24. The agent can check available slots, create bookings, and sync client data automatically.

What languages does the agent support?+

Russian, Kazakh, and English. The agent detects the client's language automatically and responds accordingly. The tone is professional yet warm, like a real administrator.

Every Unanswered Inquiry Is a Client at Your Competitor's

5 minutes to set up. 3 days free. No card, no commitment.

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