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Chats & CRM

Inbox. Pipeline. One brain.

Every conversation across every channel lands in one inbox and one kanban. Pleep updates lead status as deals move. The agent reads it as context. Your team sees the same view

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Built-in CRM

Context for the agent. Pipeline for your team

Pleep updates lead status with every interaction. The agent reads it as context: how to greet, what to ask next, when to push for the close. Your team sees the same board, full history, one-click takeover

New

12
Aigerim N.1m

Sending you the Pro overview. Quick q: what's your 90-day goal?

whatsappWhatsApp
Damir E.4m

Three tiers, $49 to $199. Want me to walk you through which fits?

telegramTelegram
Saule B.8m

Native HubSpot integration. 5-min setup, want a walkthrough?

instagramInstagram

Qualified

8
Aibek M.12m

Calling you now, hold tight

Phone
Nurlan O.18m

Passed to Alex (operator). Full context attached

whatsappWhatsAppAI off
Adil Zh.35m

Pro plan proposal sent to your email. Tomorrow 2pm work?

Web

Proposal sent

4
Dinara S.1h

Custom B2B at $1,200/mo with 3 months free. See attached

whatsappWhatsApp
Aslan K.2h

Demo scheduled for Wed 2pm. Calendar invite sent

telegramTelegram

Won

27
Sarah K.4h

Welcome aboard. Pro access link in your inbox

whatsappWhatsApp
Mark T.1d

Pro upgrade confirmed: $99/mo. Renewal May 6

Web

Built for the team and the agent.

Unified inbox

WhatsApp, Telegram, Instagram, phone, web widget. Every conversation in one place. No more switching between tabs.

Pipeline kanban

Drag leads between New, Qualified, Proposal sent, Won. The agent uses the status as context for every reply.

Full conversation history

Read every message your AI agent sent and received. Understand how it handled objections, what it offered, where it closed.

One-click takeover

Type a message directly in any chat. AI steps aside for that lead automatically. Re-enable with one click and it picks up with full context.

Built for teams.

Create teams and give your managers, operators, and QA leads access to exactly what they need. Managers monitor. Operators jump in when needed.

Role-based access

Give each team member access only to the features they need. Managers see chats and analytics. Operators can respond. Admins control everything.

Shared visibility

Your whole team sees the same lead pipeline. No information silos, no missed handoffs, no "I didn't know they already replied."

Multiple agents

Running several AI agents for different products or regions? Each team member can be assigned to the agents they manage.

How human takeover works.

01

Spot something

Browsing chats, you see a conversation that needs a human touch. A VIP lead, a tricky objection, a sensitive topic.

02

Send a message

Type a reply directly in the chat. The moment you send, AI is disabled for this lead. The customer sees your message instantly.

03

Hand back to AI

When you're done, re-enable AI with one click. It picks up the conversation with full context of what you discussed.

FAQ

Frequently Asked Questions

Every conversation has a status: New, Qualified, Proposal sent, Won, etc. Pleep reads that status as context for every reply. A lead in Qualified gets a different greeting than a lead in Proposal sent. Move a card across columns and the agent's behavior shifts with it. Your team's pipeline updates and the AI's behavior updates are the same action.

Yes. Operators see the same inbox and kanban the agent sees. Type a message in any chat and the AI steps aside for that lead automatically. Re-enable it and it resumes with full context, including your messages. No data silos, no missed handoffs.

Every conversation, whether from WhatsApp, Telegram, Instagram, phone, or your web widget, appears in a single unified inbox. Your AI agent maintains full context across channels. If a lead starts on Instagram and continues on WhatsApp, the conversation history stays intact.

Yes. Pleep includes the pipeline, deal stages, contacts, and analytics. For most B2C teams it covers the full CRM use case. If you need to keep your existing CRM, Pleep also integrates with amoCRM, Bitrix24, MoySklad, Altegio, and Wazzup natively.

WhatsApp Business, Telegram, Instagram DMs, phone calls (via the Voice Agent), and an embeddable website chat widget. All channels share the same AI brain and knowledge base.

Your team's command center.

One inbox. One pipeline. One brain. Replaces amoCRM, Bitrix, Wazzup. Or syncs with whatever you have

Try in 3 minutes