Introducing voice assistants from Pleep: a new era of customer communication

We continue to work on making artificial intelligence technologies a simple and effective tool for growing your business. And today we present to you what will radically change your customer interactions — meet voice assistants from Pleep!

Market problem

Most modern AI solutions for business on the market focus either on text communications (chatbots, AI agents in messaging) or on voice (auto-attendants, IVR systems). But the reality is that live customer communication often includes both. A manager might first write a clarifying message to a client, then call back to discuss details. It's precisely this multimodality that makes human communication so effective.

Our goal

Our goal at Pleep is to enable small and medium-sized businesses to reach a completely new level of customer interaction while minimizing effort. We understand that for many entrepreneurs, time is the most valuable resource.

Statistics show that more than 62% of calls in small and medium-sized businesses go unanswered. The reasons can vary — being busy, lack of time, or simply the human factor. But the result is the same — lost potential clients and missed profit.

Solution: Voice Assistants from Pleep

That's why we developed a solution that combines the best of both worlds — text and voice communication within one intelligent AI assistant. Introducing Voice Assistants from Pleep!

Now your AI salesperson can not only chat with clients, but also communicate with them by voice, while maintaining a unified context of all communication. This means the AI agent will remember the entire interaction history with the client, regardless of whether you communicated in chat or by phone.

How does it work?

Your AI assistant can start by writing to the client and asking if it's convenient for them to take a call now. And only after that, having received consent, make the call — exactly as your best manager would do.

During communication with the same client, the AI agent can easily switch between text chat and voice call. For example, after discussing details over the phone, it can offer to send additional information in WhatsApp.

Most importantly — the AI assistant always remembers the entire interaction history. A unified context between messaging and calls ensures a personalized and effective approach to each client.

Uniqueness of the solution

Pleep became the first product to offer the creation of such multimodal AI agents capable of both writing and calling, while maintaining a unified communication context.

How to connect?

After subscribing to a plan with a voice agent, a corresponding section will appear in your dashboard. Choose a voice for your AI agent, and it will be assigned a unique virtual phone number.

Want to see how it works live? Call our number: +7 778 753 18 60. Our AI salesperson will be happy to demonstrate Pleep's capabilities to you!

Create your AI assistant today on Pleep service via this link and get 3 days of trial access.